Find answers to common questions about Westchester Wood's Furniture and Platform Bed Frames, including materials, customization, delivery, and care.
Westchester Wood offers a range of solid hardwood pieces, including dining tables, coffee tables, chairs, desks, dressers, bookcases, benches, and storage cabinets. Each piece is handcrafted from responsibly sourced wood and finished with durable, protective coatings to showcase the natural beauty of the wood.
Yes. We offer customization options for size, wood species, and finishes to match your space and style. Our design team can guide you through material choices, stain options, and hardware to achieve your desired look. Custom orders may have longer lead times.
Lead times vary by piece and current production demand. Standard items usually ship within 4–8 weeks, with expedited options available on select products. We partner with white-glove carriers to ensure safe delivery and setup where available.
Dust regularly with a soft, lint-free cloth. Use coasters or pads under drinks and avoid placing furniture in direct sunlight or near heat sources. Periodically apply a furniture-safe wax or oil suitable for the wood species to maintain luster and protection.
Yes. We stand behind our craftsmanship with a limited warranty covering structural defects and finish issues under normal use for a specified period. Details are provided with your purchase, and we’re happy to discuss coverage for your specific piece.
We offer standard sizes including Twin, Full, Queen, King, and California King. Custom sizing may be available upon request depending on the model and material.
Our platform bed frames are constructed from solid hardwoods or high-quality engineered wood with sturdy joinery. Slats or a solid platform are included, depending on the model, to provide solid support for your mattress.
Yes. Many platform bed frames offer adjustable height options, headboard styles, and optional under-bed storage drawers or compartments. Custom configurations can be requested during ordering.
Yes. We offer delivery and white-glove assembly in select regions. If you are outside the service area, we provide doorstep delivery with assembly guidance and packaging removal where available.
Wipe with a soft cloth to remove dust. Avoid harsh cleaners. Use protective pads and keep the frame away from direct sunlight to prevent finishes from fading. Follow the care instructions specific to the wood species used.